How to manually remove wifi from samsung

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• How do I DISCONNECT my Samsung washing machine from my WiFi network (or factory reset)?

How do I DISCONNECT my Samsung washing machine from my WiFi network (or factory reset)?

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‎25-06-2020 03:35 AM

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I own a Samsung WW6800 QuickDrive Washing Machine (model number WW90M645OPO/EU) which comes with WiFi capability to connect to the Smart Things app.

I connected the machine to my WiFi network to try it out, but now need to remove it as I don't want it using my metered internet connection.

How do I make the washing machine FORGET my WiFi details and completely disconnect it from the network?

I have already tried switching the machine off from mains power and leaving it for 24 hours, but when I switch it back on it connects right back to the network.

I cannot edit my router's settings or block the connection on the router level; I must make the machine itself forget the connection details.

I contacted Samsung customer services who were most unhelpful; either they didn't understand my request, or they concluded that there is simply no way to disconnect the machine from WiFi which, if true, I find troubling.

At the very least it should be possible to do a "factory reset" of the machine's settings and make it forget everything, surely?